Joy Life Project, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information with care, clarity, and integrity.
This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit joylifeproject.com, joylifebydesign.com, or any other website, checkout page, form, portal, or digital property that links to this Privacy Policy (collectively, the “Sites”), or when you purchase, apply for, participate in, or communicate with us about our products, programs, coaching engagements, or related services (collectively, the “Services”).
Please review this Privacy Policy carefully. By using the Sites or Services, you acknowledge that you have reviewed this Privacy Policy.
This Privacy Policy should be read together with our Terms of Service, Refund Policy, and any applicable client agreement or program-specific terms.
Joy Life Project, LLC is a Florida limited liability company with a registered mailing address at:
Joy Life Project, LLC
7901 4th St N, Suite #33607
St. Petersburg, FL 33702
Joy Life Project™ operates a coaching and personal-development ecosystem serving high-achieving men in midlife, including the flagship private engagement Joy Life by Design™.
Our Services may involve personal reflection, life goals, work history, relationship context, personal challenges, values, priorities, emotional patterns, and other information you choose to share.
We treat coaching-related information with professional care. However, Joy Life Project™ is not a healthcare provider, therapy practice, legal practice, financial advisory firm, or crisis-support service. Please do not use our forms, email, WhatsApp, coaching sessions, or other communications to submit emergency information or urgent crisis communications.
If you are experiencing a medical or mental-health emergency, thoughts of self-harm, thoughts of harming others, or another urgent crisis, contact emergency services, a crisis hotline, or a qualified licensed professional immediately.
We collect personal information in the following ways.
We may collect:
Payment information is processed by Stripe or another authorized payment processor. We do not intentionally store full credit card numbers on our own servers.
When you visit the Sites, we or our service providers may collect:
We may receive information from third-party platforms when you interact with us through those platforms, such as payment processors, scheduling tools, email marketing platforms, social media platforms, analytics providers, advertising platforms, course platforms, form builders, video hosting platforms, application tools, and communication platforms.
Examples may include payment processors, scheduling platforms, video conferencing platforms, email service providers, form builders, video hosting platforms, course platforms, social media platforms, analytics providers, advertising platforms, and communication tools.
We use personal information to:
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at [email protected]. We may still send transactional or service-related messages, such as purchase confirmations, billing notices, program communications, and policy updates.
Where privacy laws require a legal basis for processing, we rely on one or more of the following:
We do not sell personal information for money.
We may share personal information with:
We require service providers to use personal information only as needed to provide services to us and to protect the information appropriately.
The Sites may use cookies, pixels, tags, analytics tools, and similar technologies to operate the Sites, remember preferences, understand traffic, analyze performance, improve content, and support marketing.
Depending on the tools in use, these technologies may collect information about your device, browser, pages viewed, referral source, approximate location, and interactions with the Sites.
You can control cookies through your browser settings. Disabling cookies may limit some functionality of the Sites.
If we use advertising pixels, retargeting tools, or cross-context behavioral advertising tools, those tools may involve disclosure of certain online activity information to advertising or analytics providers. Depending on your location and applicable law, you may have the right to opt out of certain sharing or targeted advertising.
We do not use tracking tools to transmit highly sensitive coaching, health-related, payment, or application-response information to advertising platforms.
Private coaching sessions may be recorded through Zoom or a similar platform for the purpose of preparing client follow-up notes, reports, summaries, action plans, implementation notes, and other client deliverables.
Session recordings, transcripts, and summaries are treated as coaching-related records. They are used for service delivery, documentation, client support, quality, and preparation of client deliverables. We do not sell session recordings or transcripts, and we do not share them publicly or use them for marketing without your separate written permission.
Where required by law or platform settings, we will provide notice and obtain consent before recording a session. Zoom or another video platform may display an automatic recording notice. If you do not consent to recording, please notify us before the session so we can discuss whether alternative note-taking arrangements are available.
We may also use productivity tools, note-taking tools, transcription tools, artificial-intelligence tools, or similar technologies to support business operations, draft internal notes, summarize communications, improve workflows, or provide Services.
We do not authorize third-party AI tools to use confidential client coaching information to train public models where we have the ability to disable that use.
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
When information is no longer needed, we may delete, de-identify, aggregate, or securely retain it where legally permitted.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we work to use reputable tools, limit unnecessary collection, restrict access where appropriate, and protect information in a manner appropriate to its sensitivity.
You are responsible for using secure devices, accounts, passwords, and networks when communicating with us or accessing digital materials.
Depending on your location and applicable law, you may have the right to:
To exercise privacy rights, contact us at [email protected].
We may need to verify your identity before fulfilling certain requests. We may deny or limit requests where permitted by law, including where we need to retain information for legal obligations, tax and accounting records, dispute resolution, security, fraud prevention, contract enforcement, or the establishment, exercise, or defense of legal claims.
If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar data-protection rights, you may have additional rights under applicable law.
These may include the right to access, correct, delete, restrict, or port your personal information; object to certain processing; withdraw consent where consent is the legal basis; and lodge a complaint with your local data protection authority.
Where GDPR-style laws apply, we aim to respond to eligible requests within one month unless an extension is permitted for complex requests.
If personal information is transferred from the EEA, UK, or Switzerland to the United States or another country, we will use legally appropriate safeguards where required.
This section applies to California residents to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to Joy Life Project, LLC.
In the past 12 months, we may have collected the following categories of personal information:
We collect and use these categories for the purposes described in this Privacy Policy, including providing Services, processing payments, communicating with you, reviewing applications, conducting coaching engagements, improving the Sites and Services, securing operations, complying with law, and enforcing agreements.
We do not sell personal information for money.
If we use advertising, retargeting, or analytics tools that qualify as “sharing” or targeted advertising under applicable California law, California residents may have the right to opt out. If those tools are enabled, we provide a clear opt-out mechanism and honor legally required opt-out preference signals.
We do not use sensitive personal information to infer characteristics about you for purposes unrelated to providing the Services, unless disclosed and permitted by applicable law. We use sensitive information you choose to provide primarily to evaluate fit, provide coaching, support client communications, maintain business records, comply with law, and protect safety and rights.
California residents may have the right to know, access, correct, delete, opt out of sale or sharing, limit certain uses of sensitive personal information, and not be discriminated against for exercising privacy rights.
To exercise these rights, contact [email protected].
The Sites and Services are intended for adults and are not directed to individuals under 18.
We do not knowingly collect personal information from children under 13. We also do not knowingly enroll individuals under 18 in our Services. If we learn that we have collected personal information from a child or minor in a way that violates applicable law, we will take appropriate steps to delete it.
Joy Life Project, LLC is based in the United States. If you access the Sites or Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.
Privacy laws in those countries may differ from the laws in your location. Where required by applicable law, we use appropriate safeguards for international transfers.
The Sites and Services may link to or use third-party websites, platforms, tools, or services. We are not responsible for the privacy practices, content, security, or policies of third parties.
Examples may include payment processors, scheduling platforms, video conferencing platforms, messaging tools, course platforms, form builders, video hosting platforms, social media platforms, analytics providers, advertising platforms, and email providers.
We encourage you to review the privacy policies and settings of any third-party service you use.
We may update this Privacy Policy from time to time. The “Last updated” date shows when this Privacy Policy was last revised.
If we make material changes, we may provide notice through the Sites, by email, or through another reasonable method. Your continued use of the Sites or Services after an updated Privacy Policy is posted means you acknowledge the updated policy.
Questions about this Privacy Policy or privacy requests may be directed to:
Joy Life Project, LLC
7901 4th St N, Suite #33607
St. Petersburg, FL 33702
© Joy Life Project, LLC. All rights reserved.
Joy Life by Design™ is a program of Joy Life Project, LLC.